Browse a list of our frequently asked questions
What is the fire rating for your screens?
- Our SecureView Eclipx and Xceed Perforated Screen ranges are approved for BAL-40
- Bella 316 Barrier Screens™ range is approved for BAL-12.5, 19, 29 and 40
Do your screens rust?
Our screens are made to high standards and of premium quality materials. Like any stainless steel product, if proper maintenance is not carried out there is potential for some corrosion to occur.
In order to keep any screen in beautiful and rust-free condition, care and maintenance guidelines must be adhered to.
How should I care for my screens?
Maintaining your screens is simple. There is no need for harsh chemical cleaners, simply use a microfibre cleaning cloth to thoroughly wipe over your screens during your regular cleaning regimen.
Our recommended cleaner is a ‘soft’ cleaner such as Factory Fit cleaning solution or dishwashing liquid. Register your purchase online and you will receive a cleaning mit and Factory Fit cleaning solution in the mail which has been specifically designed to make cleaning your screens simple.
The cleaning method depends on the degree of contamination. Hand cleaning is often the best way for small installations. To maintain your screens successfully, it is important to follow the care and maintenance advice to maintain your warranty. The recommended maximum maintenance intervals provided below are a guide only. Some installations may require extra maintenance due to local environmental conditions. For more information, see our warranty page.
Definitions of environments:
Mild Being rural, away from the coast and remote from industry and urban activity. Maintain every 6 months using Factory Fit cleaning solution or dishwashing liquid.
Moderate Being mainly urban, inland and away from heavy industrial activity. Maintain every 3 months using Factory Fit cleaning solution or dishwashing liquid.
Tropical/Severe Being coastal/marine, subject to salt deposition and within 15km of the eastern coast or 10km from West coast of Australia. Maintain every 2-4 weeks using Factory Fit cleaning solution or dishwashing liquid.
What grade of stainless steel is your mesh made from?
Bella 316 Barrier Screens™ and SecureView Eclipx are made with premium 316 marine grade stainless steel. 316 marine grade stainless steel gives our door and window screens superior corrosion resistance to its 304 marine grade stainless steel counterpart.
What is the Cost?
Each screen we install has been custom made to measure to fit the unique screening needs of your home so we are unable to offer standard pricing. The best way to get an accurate and competitive quote is to give us a call or send in a quote request and we will be in contact to arrange a free measure and quote.
What is the difference between SecureView Eclipx and Xceed Perforated Screens?
Both SecureView Eclipx and Xceed Perforated Aluminium Screens are security screens that surpass the vigorous testing required for Australian Security Standards.
SecureView Eclipx is our top-of-the-line 316 marine grade stainless steel security screens. This is perfect for coastal living, areas prone to bushfires, or those looking for a beautifully woven mesh that blends effortlessly into any façade.
Xceed is our more economical security screen solution which uses perforated aluminium panels that are extremely durable, corrosion-resistant and energy efficient. Xceed is a perfect replacement to the outdated diamond grille barrier screening.
Will I be able to retain my view?
SecureView Eclipx, Xceed Perforated Aluminium Screens and Bella 316 Barrier Screens™ have an elegant translucence that allows you to showcase your views and bring a sense of the outdoor into your home.
Awesome company to deal with! All the staff are awesome as well. Absolutely love love love my screens! Highly recommend them to everyone 🙂
Factory Fit offer a very professional service, from the excellent communication with emails, SMS and calls to update you on every step of your order or quote. I had the pleasure of having CoolMate insulation installed in our garage making this space useable to our whole family. We also had stainless mesh security screens and…
Had the the company come and install CoolMate to my garage door, made a massive difference. The whole process was easy, with great customer service. Would highly recommend them to anyone…. Fast forward 30 days, we are so pleased with the service that we ordered screens. Another seemless experience. everything went smoothly as expected. Thanks…
Exceptional service – from Aleshia phone quote for product and installation of garage door insulation. Tech arrived on time and job completed wonderfully neat and nothing at all to clean up after!! Highly recommend should you wish the same service. Great job. Very Happy.
Love these guys. They have been so accommodating – fast and easy quotes. Screens look fabulous. Thanks. Am referring you to everyone.
The team from Factory Fit are the best guys ! They are so dedicated to their work. Unless it’s perfect they are not happy! Their craftsmanship is amazing. I had people tell me that these screens couldn’t be done but Factory Fit did it! Thank you fellas for your hard work and commitment to perfection…
Amazing job fitting a reflective insulation to our factory garage door. So much cooler now in that afternoon sun!
Highly recommend Factory Fit Screens. Only company that could install security screen to match a pivotal front door other companies could or would not do the job. From the Sales to the installer Rob the job was carried out very efficient. Always keep you up to date with progress & always on time. Very happy…
Fantastic service, a great product, very happy with Factory Fit Screens, thanks so much.
Ordered some garage insulation from here. Some of the best customer service I’ve ever experienced. The insulation is great, makes the garage so much cooler. Thanks!
Great service, very professional and friendly. Very happy with the final product, exactly what we needed and it looks great!
Quick repsonse to measure up security door & fitted in a week – top quality. Price so much better than competitors.
Factory Fit offer a very professional service, from the excellent communication with emails, sms and calls to update you on every step of your order or quote. I had the pleasure of having Cool mate insulation installed in our garage making this space useable to our whole family. We also had stainless mesh security screens…
The screen door is beautiful, they did a great job.
They look great! Thank you. The men that came to fit them were very punctual and nice guys.
Thank you. The door is fantastic and our dog just loves coming in and out of it. The guys were exceptional at their work, extremely efficient. My husband was also very impressed by their workmanship. Best wishes and thank you again.
The guys were friendly and helpful and they did a good job. Thank you 🙂
The screen looks perfect, we couldn’t be happier!
Thank you very much for making our screens 🙂 We love them and the boys did a fantastic job at installing them. They look fantastic and we now have a great cross breeze which means less air con and lower electricity bills – yeah!
We are absolutely thrilled. Awesome job & great staff. My sister would like her house done now and we have passed on your details 🙂
I would like to say a big thank you to your team! You have been so professional, understanding, helpful AND patient. I am so very happy with your work and just wanted to let you all know how much I appreciate it all 🙂 By the way the white mid rail looks AMAZING!
Just wanted to let you know that I am very happy with the service from Factory Fit Screens. The two guys did a great job and the quality of the screen door is more than I expected. Thanks again for fitting my windows and doors, you’ve been so helpful.
No trouble at all. The guys were great and left the place spotless (which was appreciated) and my screen doors are perfect! Even better than what I expected.
Thank you so much for your help. The guys were amazing!
Really happy with it, thanks. Can I just add as well, each time our doors have been fitted, the gentlemen doing the work have always been extremely polite, courteous and efficient.
Very happy, thank you! I have already recommended two people so far to use you. Your techs are very thorough when cleaning up. Not every company gives service like you do. Thanks.
I would just like to thank you for our lovely security screens. We have received many compliments on how great they look. Thank you for organising them to be done so quickly. Grateful that we can now enjoy a breeze in the house and not have to rely on the aircon.